Before you submit a question to the support staff, please check the following information sources. We might have already resolved your issue.
For game suggestions, new ideas or discovered bugs (errors), please write a message in the Forum.
The support line here should be your last ditch effort to get your questions answered. When you do submit a question for support help, please be patient. We try our best to answer all questions raised by users. (remember this is a private project - everyone still has other obligations and a life beyond STNE)
If you encounter a problem, or just have questions about the game, you can reach us by telephone at this phone number:
02857 / 901-980-9*
* The German telephone landline connection.
We do not keep regular calling hours. If there is no answer, try again a little later, or write a message to our support team:
Programing errors ('Bugs') will not be handled by telephone. Please send a written message to the support team.